Everything you need to know about ordering, branding, production and delivery.
Most custom products start from 50–500 pieces depending on the product — the exact MOQ varies by item. Contact us and we'll advise based on your specific product interest. Door gifts and simple items may have lower MOQs. Contact us and we'll advise based on your specific product interest.
Use the Request a Quote form on any product page, or WhatsApp us at +65 9685 1645. We respond within 1 business day. Share your product preference, quantity, deadline and branding requirements and we'll send a proposal.
Yes — we regularly manage multi-product orders with unified branding and delivery. Many clients combine items like tumblers, tote bags and notebooks into a single gift set or event campaign.
Custom items typically take 30–45 working days after artwork approval. Ready stock items can be delivered within 7 working days. Express production is available for an additional fee — contact us to check availability.
Yes — pre-production samples are available for most products before you commit to a bulk run. A nominal sample charge applies, typically offset against your final order amount.
Vector files are preferred (AI, EPS, PDF with outlined fonts). High-resolution PNG or JPG at 300dpi+ are also accepted. No print-ready artwork? Our design team can vectorise your logo for a small fee.
It depends on the technique. Silkscreen: 1–4 spot colours. Digital and UV printing: full-colour artwork. Laser engraving: single-tone. Our team recommends the best method based on your artwork and product.
Yes — provide Pantone (PMS) colour references or CMYK values and we'll match them using industry-standard colour matching. Consistency across your full branded order is standard practice.
Yes — we deliver island-wide to offices, homes, event venues, conference halls and hotels. We can also coordinate directly with your event planner on timing and venue access.
Yes — direct venue delivery is available. We regularly coordinate with event teams on timing and logistics. Share your venue and event date when placing your order.
50% deposit on confirmation, 50% balance before delivery. We accept bank transfer (FAST / PayNow) or cheque. GST applies for Singapore orders and a tax invoice is provided.
Yes — every order includes an official quotation and GST-registered tax invoice. Suitable for corporate expense claims and procurement processes.
Our team typically responds within 1 business day.