HomeHow to Order
⚡ Simple 6-step process

From brief to branded delivery

Our team handles everything — you just approve. Most orders ship within 14–21 working days from approval.

🕐 Quote within 1 business day  ·  No commitment required
1

Share Your Brief

Tell us your budget, quantity, preferred products and deadline. The more detail, the better we can help. Use our quote form or WhatsApp us at +65 9685 1645.

2

Product Proposal

Within 1 business day, your dedicated account manager will send a curated selection of products that match your brief, complete with pricing and specifications.

3

Design & Artwork

Once you confirm your product selection, our design team prepares a digital mockup showing exactly how your logo and branding will appear on each item.

4

Sample Approval

For qualifying orders, we produce a pre-production sample for your physical review and approval before mass production begins. No surprises.

5

Production

Mass production kicks off once you've approved the sample or digital mockup. Our quality team monitors every batch throughout production.

6

QC & Delivery

Every order undergoes a final quality check before packing and despatch. We deliver to your office or directly to your event venue across Singapore.

MOQ by Product Type

Product TypeMin. QtyLead Time
Tote Bags & Pouches50–300 pcs30–45 working days
Drinkware (Tumblers, Flasks)50–300 pcs30–45 working days
Apparels & Caps50–300 pcs30–45 working days
Tech Gadgets & Electronics50–300 pcs30–45 working days
Custom Plushies300–500 pcs30–45 working days
Stationery & Notebooks50–300 pcs30–45 working days
Payment & Terms

Straightforward Terms

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Payment Schedule

50% deposit on order confirmation. 50% balance before delivery.

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Payment Methods

Bank transfer (FAST / PayNow) or cheque. All major Singapore banks accepted.

📄

Official Documentation

Official quotation and tax invoice provided for every order.

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GST Registered

GST applicable for Singapore deliveries. GST invoice provided on request.

Before You Order

Can I request samples before committing?

Yes. Physical samples are available for most products. A nominal sample charge applies, typically offset against your final order amount.

What artwork file formats do you accept?

Vector files (AI, EPS, PDF with outlined fonts) are preferred. High-resolution PNG or JPG at 300dpi+ are accepted. Our design team can help prepare artwork for a small fee.

Can you deliver to multiple locations?

Yes. We offer split delivery to multiple addresses across Singapore. Contact us to discuss logistics for large or multi-venue orders.

What if products are defective?

We stand behind our quality. In the rare event of defective goods, we will replace or refund affected items promptly. A pre-production sample is the best way to prevent issues before mass production.

Ready to start your order?

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